https://pacer.uscourts.gov/help/pacer/multifactor-authentication-mfa-authentication-applications
Multifactor authentication (MFA) is now available for all PACER users. MFA provides an added layer of security that helps protect users from cyberattacks that steal passwords.
The following describes the process of enrolling in MFA by adding an authentication application (app). It also describes the process of deleting an authentication app.
NOTE: PACER users with filing and all other types of CM/ECF-level access are required to enroll in MFA. All other PACER users are strongly encouraged to enroll.
Enrolling in MFA
- Navigate to https://pacer.uscourts.gov/.
- In the top right corner, click the Log in to… link, and then click Manage PACER Account.
- Enter your PACER username and password, and click Login.
- On the landing page, click the Enroll link in the Multifactor Auth field, or click the Manage MFA Settings link under the Settings tab.
MFA Methods
Upon clicking Enroll or Manage MFA Settings, you may add an authentication app and/or get backup codes. If you are required to enroll in MFA, you must set up at least one of the two options.
- Click Add App.
A security code is sent to the email address associated with the PACER account to verify that the account holder authorizes adding an authentication app.
TIPS
If you do not currently use an authentication app, you should research your options to find one that works best for you, and then download it prior to enrolling.
Open the authentication app on your device before you begin enrollment.
NOTE: The federal judiciary does not endorse specific authentication apps; however, some options include Authy, DUO Mobile, FreeOTP, Google Authenticator, and Microsoft Authenticator.
- Enter the security code from the email, and click Submit.
TIPS
You can add up to five authentication apps to the account, meaning you can enroll up to four other users’ (e.g., paralegal) authentication apps in addition to your own.
If the security code email does not appear, check the junk email folder.
- Enter a nickname for your authentication app and click Next.
- On your authentication app, follow the instructions for adding an account. Typically, there is a “+” icon or an “Add Account” option that allows you to scan a QR code and/or enter a code manually. Once you add your PACER account to the authentication app, click Next.
- Enter the passcode displayed on your authentication app in the Enter Code text field and click Next.
- Review and confirm your app name and passcode; then click Submit.
- You have successfully enrolled your authentication app. If you do not need to add more authentication apps or get backup codes, click Cancel.
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